Freshworks’ User Network Community Events

Challenge:

Freshworks set out to build a global community from the ground up, creating meaningful engagement and connection in a highly competitive SaaS and AI landscape.

Approach:

We partner with Freshworks to bring their community vision to life, starting with hero videos that clearly articulate their story and purpose. From there, we designed and produced curated community events worldwide, creating high-touch experiences for groups of 25-50 attendees.

Impact:

• Grew the Freshworks Community to 25,000+ members.
• Delivered global events with consistently high-quality, world-class production.
• Created memorable, detail-driven experiences that strengthened engagement and brand loyalty.